Frequently Asked Questions

Find answers to common questions about our eyewear and services

How do I know if the frames will fit my face?

We provide detailed measurements (lens width, bridge, and temple length) on every product page. You can compare these to your current glasses for the best fit.

Do you offer prescription lenses?

Yes, we offer high-quality prescription lenses for most of our frames. Simply upload your valid prescription during the checkout process.

Are your sunglasses polarized?

Many of our styles feature polarized lenses to reduce glare and improve clarity. Please check the 'Product Details' section of a specific frame to confirm.

How should I clean and care for my DIFF frames?

We recommend using a microfiber cleaning cloth and a gentle lens spray. Avoid using paper towels or clothing, as these can scratch the lens coating.

Can I change or cancel my order?

To ensure fast delivery, we begin processing orders immediately. Please contact us within 30 minutes of placement to request any changes.

What materials are used in your eyewear?

Our frames are crafted from premium materials including hand-cut acetate, stainless steel, and injection-molded polymers for durability and comfort.